TERMS OF SERVICE

Last updated March 18, 2026

AGREEMENT TO OUR LEGAL TERMS

We are MobiKare Solutions Inc. ("Company," "we," "us," "our"), a company registered in Canada at 72 Victoria St S, Kitchener, Ontario N2G 4Y9.

We operate the mobile application MobiKare (the "App"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

MobiKare is a digital marketplace platform that connects independent service providers ("Providers") with users seeking mobile vehicle maintenance, detailing services, and roadside assistance ("Customers"). MobiKare provides the technology to facilitate the booking, real-time tracking, and payment processing of these services. MobiKare does not provide vehicle care services directly; all services are performed by independent third-party contractors who are not employees or agents of MobiKare. By using the platform, Customers acknowledge that MobiKare is an intermediary and is not responsible for the performance, quality, or safety of the services provided by the third-party contractors.

You can contact us by phone at 5197226162, email at Support@mobikare.app, or by mail to 72 Victoria St S, Kitchener, Ontario N2G 4Y9, Canada.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and MobiKare Solutions Inc., concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

We will provide you with prior notice of any scheduled changes to the Services you are using. The modified Legal Terms will become effective upon posting or notifying you by Support@mobikare.app. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

We recommend that you print a copy of these Legal Terms for your records.

OUR SERVICES
INTELLECTUAL PROPERTY RIGHTS
USER REPRESENTATIONS
USER REGISTRATION
PURCHASES AND PAYMENT
POLICY
PROHIBITED ACTIVITIES
USER GENERATED CONTRIBUTIONS
CONTRIBUTION LICENSE
GUIDELINES FOR REVIEWS
MOBILE APPLICATION LICENSE
SOCIAL MEDIA
SERVICES MANAGEMENT
PRIVACY POLICY
DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA) NOTICE AND POLICY
TERM AND TERMINATION
MODIFICATIONS AND INTERRUPTIONS
GOVERNING LAW
DISPUTE RESOLUTION
CORRECTIONS
DISCLAIMER
LIMITATIONS OF LIABILITY
INDEMNIFICATION
USER DATA
ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
CALIFORNIA USERS AND RESIDENTS
MISCELLANEOUS
NON-CIRCUMVENTION
RIGHT TO REFUSE
MARKETPLACE BOOKING & CANCELLATION POLICY
SATISFACTION GUARANTEE & REFUNDS
LIMITATION OF LIABILITY
INSURANCE DISCLOSURE CONSENT
CONTACT US

1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

1. Marketplace Facilitator & Tax Compliance
The Platform operates as a Marketplace Facilitator under applicable provincial and state tax laws. As such, MobiKare Solutions Inc. is responsible for the automated calculation, collection, and remittance of sales taxes (including but not limited to HST, GST, and US State Sales Tax) for all transactions processed through the Services, based on the jurisdiction of the service location. Service Providers acknowledge that their use of the Platform is subject to these mandatory tax collection requirements and agree to provide all necessary tax documentation upon request.

2. Privacy & Data Protection (PIPEDA & CPRA)
MobiKare complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and the California Privacy Rights Act (CPRA) in the United States regarding the collection and processing of sensitive user data. Given that the Platform utilizes real-time geolocation tracking for both Customers and Service Providers to facilitate mobile vehicle care, the Platform maintains a strict data processing protocol to ensure that location data is utilized solely for the fulfillment of the requested services and is protected against unauthorized access.

3. Accessibility for Ontarians with Disabilities Act (AODA)
As an Ontario-based corporation, MobiKare is committed to digital accessibility and complies with the Accessibility for Ontarians with Disabilities Act (AODA) and the Web Content Accessibility Guidelines (WCAG) 2.1. The Platform is designed to be perceivable, operable, and understandable for users with disabilities, and the Company performs periodic audits to ensure that the mobile application remains accessible to all users within the Ontario jurisdiction and beyond.

4. The "Independent Contractor" Clarification
Service Providers using the MobiKare Platform are independent contractors and are not employees, agents, or partners of MobiKare Solutions Inc. As independent contractors, Service Providers are solely responsible for filing their own income tax returns, making all necessary contributions to government programs (including but not limited to CPP and EI in Canada or Social Security in the US), and ensuring compliance with all local, provincial, or state business licensing requirements.

5. Tax Identification Requirements & Provider Payouts
To receive payouts through the MobiKare Platform, all Service Providers are required to provide a valid tax identification number at the time of application. Providers operating in the United States must provide an Employer Identification Number (EIN) or Individual Taxpayer Identification Number (ITIN). Providers operating in Canada must provide a Business Number (BN) or equivalent provincial Tax ID.

This requirement exists to ensure compliance with applicable tax reporting obligations. In the United States, MobiKare is required to issue IRS Form 1099-NEC to Providers who earn $600 USD or more in a calendar year, as mandated by the Internal Revenue Service. In Canada, Providers earning $2,800 CAD or more may be subject to CRA income reporting requirements and HST/GST registration obligations.

Tax identification numbers and all related sensitive information are stored in an encrypted, access-restricted database. This information is used solely for the purposes of identity verification and tax compliance. Upon successful verification, sensitive tax data is removed from the general application record and retained only within the secure compliance database accessible exclusively to authorized MobiKare personnel. MobiKare will never sell, share, or use tax identification numbers for any purpose beyond legal compliance.

2. INTELLECTUAL PROPERTY RIGHTS

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.

The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use or internal business purpose only.

Your use of our Services

Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to access the Services and download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use or internal business purpose.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: Support@mobikare.app.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your submissions and contributions

Please review this section and the "PROHIBITED ACTIVITIES" section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.

Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission.

Contributions: The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality during which you may create, submit, post, display, transmit, publish, distribute, or broadcast content and materials to us or through the Services ("Contributions"). Any Submission that is publicly posted shall also be treated as a Contribution.

You understand that Contributions may be viewable by other users of the Services.

You are responsible for what you post or upload: By sending us Submissions and/or posting Contributions through any part of the Services, you confirm that you have read and agree with our "PROHIBITED ACTIVITIES" section and will not post, send, publish, upload, or transmit through the Services any Submission nor post any Contribution that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading.

We may remove or edit your Content: Although we have no obligation to monitor any Contributions, we shall have the right to remove or edit any Contributions at any time without notice if in our reasonable opinion we consider such Contributions harmful or in breach of these Legal Terms.

Copyright infringement

We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately refer to the "DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA) NOTICE AND POLICY" section below.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

4. USER REGISTRATION

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

5. PURCHASES AND PAYMENT

We accept the following forms of payment:

Visa
Mastercard
PayPal
American Express
Discover

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in CAD and USD.

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

6. POLICY

All sales are final and no refund will be issued.

7. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:

Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
Circumvent, disable, or otherwise interfere with security-related features of the Services.
Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
Use any information obtained from the Services in order to harass, abuse, or harm another person.
Make improper use of our support services or submit false reports of abuse or misconduct.
Use the Services in a manner inconsistent with any applicable laws or regulations.
Engage in unauthorized framing of or linking to the Services.
Upload or transmit viruses, Trojan horses, or other material that interferes with any party's uninterrupted use and enjoyment of the Services.
Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
Delete the copyright or other proprietary rights notice from any Content.
Attempt to impersonate another user or person or use the username of another user.
Upload or transmit any material that acts as a passive or active information collection or transmission mechanism.
Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
Use a buying agent or purchasing agent to make purchases on the Services.
Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.
Sell or otherwise transfer your profile.
Prohibition of Off-Platform Transactions: Users are strictly prohibited from soliciting, offering, or accepting payments outside of the MobiKare platform for services originally booked or discovered through the Service.
Circumvention of Fees: Users shall not engage in any activity intended to circumvent the platform's fee structure.
Reporting Requirements: Service Providers must immediately report any attempt by a Customer to pay for services "off-platform" or via cash.

8. USER GENERATED CONTRIBUTIONS

The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services. When you create or make available any Contributions, you thereby represent and warrant that your Contributions comply with all applicable laws and these Legal Terms.

9. CONTRIBUTION LICENSE

By posting your Contributions to any part of the Services, you automatically grant to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions for any purpose, commercial, advertising, or otherwise.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions.

10. GUIDELINES FOR REVIEWS

We may provide you areas on the Services to leave reviews or ratings. When posting a review, you must comply with the following criteria: (1) you should have firsthand experience with the person/entity being reviewed; (2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hateful language; (3) your reviews should not contain discriminatory references; (4) your reviews should not contain references to illegal activity; (5) you may not post any false or misleading statements.

11. MOBILE APPLICATION LICENSE

Use License

If you access the Services via the App, then we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on wireless electronic devices owned or controlled by you, strictly in accordance with the terms and conditions of this mobile application license contained in these Legal Terms.

Apple and Android Devices

The following terms apply when you use the App obtained from either the Apple Store or Google Play (each an "App Distributor") to access the Services: (1) the license granted to you for our App is limited to a non-transferable license to use the application on a device that utilizes the Apple iOS or Android operating systems; (2) we are responsible for providing any maintenance and support services with respect to the App; (3) you represent and warrant that you are not located in a country that is subject to a US government embargo; (4) you must comply with applicable third-party terms of agreement when using the App.

12. SOCIAL MEDIA

As part of the functionality of the Services, you may link your account with online accounts you have with third-party service providers by either providing your Third-Party Account login information through the Services or allowing us to access your Third-Party Account.

13. SERVICES MANAGEMENT

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who violates the law or these Legal Terms; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable any of your Contributions; and (4) otherwise manage the Services in a manner designed to protect our rights and property.

14. PRIVACY POLICY

We care about data privacy and security. By using the Services, you agree to be bound by our Privacy Policy posted on the Services, which is incorporated into these Legal Terms. Please be advised the Services are hosted in Canada and United States. If you access the Services from any other region of the world, through your continued use of the Services, you are transferring your data to Canada and United States, and you expressly consent to have your data transferred to and processed there.

14A. COLLECTION OF PROVIDER VERIFICATION DOCUMENTS AND SENSITIVE INFORMATION

As part of the Independent Service Provider application and ongoing compliance process, MobiKare Solutions Inc. collects and stores the following categories of sensitive information from applicants and approved Providers:

Government-Issued Identification: Copies of government-issued photo ID are collected for identity verification. The document images are stored in an encrypted, access-restricted private vault.
Proof of Insurance: Certificates of insurance or equivalent documentation are collected to verify active coverage.
Trade Certifications and Regulatory Licences: Where applicable, copies of certifications such as TSSEA, CVOR, USDOT numbers, or equivalent credentials are collected.

Document Retention and Deletion: Original document images are retained only as long as necessary for identity and compliance verification, in accordance with PIPEDA (Canada) and applicable US privacy law. Document images will be deleted once verification is complete or upon written request to Support@mobikare.app.

Access Controls: All uploaded documents are stored in a private, encrypted storage vault. Access is strictly limited to authorised MobiKare Solutions Inc. staff only.

15. DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA) NOTICE AND POLICY

Ehab Taha — Attn: Copyright Agent
72 Victoria St S, Kitchener, Ontario N2G 4Y9, Canada
Support@mobikare.app

16. TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use the Services. WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES TO ANY PERSON FOR ANY REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION.

17. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Services without notice at any time.

18. GOVERNING LAW

These Legal Terms shall be governed by and defined following the laws of Canada. MobiKare Solutions Inc. and yourself irrevocably consent that the courts of Canada shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these Legal Terms.

19. DISPUTE RESOLUTION

Informal Negotiations

To expedite resolution and control the cost of any dispute, the Parties agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration.

Binding Arbitration

Any dispute arising out of or in connection with these Legal Terms shall be referred to and finally resolved by the International Commercial Arbitration Court under the European Arbitration Chamber. The seat of arbitration shall be Toronto, Canada. The language of the proceedings shall be English. The governing law shall be substantive law of Canada.

20. CORRECTIONS

There may be information on the Services that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

21. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

22. LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES. OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER WILL AT ALL TIMES BE LIMITED TO THE LESSER OF THE AMOUNT PAID, IF ANY, BY YOU TO US OR $500.

23. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of your use of the Services or breach of these Legal Terms.

24. USER DATA

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services.

25. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing.

26. CALIFORNIA USERS AND RESIDENTS

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

27. MISCELLANEOUS

These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. We may assign any or all of our rights and obligations to others at any time. If any provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions.

28. NON-CIRCUMVENTION

For a period of twenty-four (24) months following the initial introduction of a Customer to a Service Provider through the Platform, all transactions between said parties for similar services must be processed exclusively through MobiKare. Users are strictly prohibited from soliciting or accepting "off-platform" payments for services initiated via the Platform.

29. RIGHT TO REFUSE

Service Providers reserve the right to refuse or cancel a service at any time if they encounter unsafe working conditions, illegal activity, or aggressive behavior from a Customer. In such cases, the Service Provider must immediately report the incident via the Platform's support tools for review.

30. MARKETPLACE BOOKING & CANCELLATION POLICY

Customer Commitment: All service requests made by Customers are considered final and binding upon submission. Any request for cancellation by a Customer must be communicated to the Service Provider via the Platform's integrated chat feature within the initial twenty (20) minute grace period.

Provider Cancellation & Grace Period: Service Providers are granted a twenty (20) minute "Grace Period" following the acceptance of a service request to cancel the job without penalty.

Provider Cancellation Fees: If a Service Provider cancels a service request after the expiration of the twenty (20) minute Grace Period, the Provider shall be liable for an automated Cancellation Fee calculated on an incremental basis.

Dispute Resolution: Providers may appeal a Cancellation Fee by contacting MobiKare Support within twenty-four (24) hours of the incident.

31. SATISFACTION GUARANTEE & REFUNDS

Service Satisfaction: Because MobiKare provides labor-based services, refunds are not automatically granted once a service has been completed. If a Customer is unsatisfied with the quality of the work, they must report the issue via the Platform within twenty-four (24) hours of the service completion, providing photo evidence of the disputed areas.

Resolution Protocol: At the Platform's discretion, the following remedies may be offered:

A "Re-Clean" where the original Provider returns to fix the specific issues at no extra cost.
A partial refund credited back to the original payment method.
A full refund, only in cases where the service was clearly not performed or was substantially incomplete.

32. LIMITATION OF LIABILITY

No Liability for Property Damage: MobiKare Solutions Inc. is a platform provider and does not perform automotive services. Any and all damage to vehicles, property, or persons resulting from the services provided is the sole legal and financial responsibility of the Service Provider (the Contractor). MobiKare Solutions Inc. shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the Service Provider's performance, negligence, or misconduct.

33. INSURANCE DISCLOSURE CONSENT

Provider Insurance Disclosure: The Service Provider acknowledges and agrees that MobiKare Solutions Inc. may, at its sole discretion or upon the reasonable request of a Customer, share the Service Provider's proof of insurance, policy details, or certificate of insurance with a Customer in the event of reported property damage or bodily injury. The Service Provider hereby consents to such disclosure as a condition of using the Platform.

34. COMMERCIAL VEHICLE OPERATOR'S REGISTRATION (CVOR)

34.1 CVOR Requirement: Any Independent Provider operating a commercial vehicle with a registered gross weight over 4,500 kg represents and warrants that they maintain a valid and active CVOR certificate in "Satisfactory" or "Excellent" standing with the Ontario Ministry of Transportation at all times while using the MobiKare Platform.

34.2 Audit Rights: MobiKare Solutions Inc. reserves the right to audit a Provider's CVOR abstract at any time. Any downgrade in safety rating, suspension, or cancellation of a CVOR certificate must be reported to MobiKare Solutions Inc. immediately and constitutes grounds for permanent termination of the Provider's access to the Platform.

34.3 Related Certifications: Independent Providers operating vehicles or equipment subject to licensing under the Towing and Storage Safety and Enforcement Act (TSSEA) in Ontario, or USDOT regulations in applicable US jurisdictions, similarly represent and warrant that they maintain all required certifications in active, good standing.

35. CONTACT US

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

MobiKare Solutions Inc.
72 Victoria St S
Kitchener, Ontario N2G 4Y9
Canada
Phone: 5197226162
Support@mobikare.app

END USER LICENSE AGREEMENT

Last updated March 25, 2026

MobiKare is licensed to You (End-User) by MobiKare Solutions Inc., located and registered at 72 Victoria St S, Kitchener, Ontario N2G 4Y9, Canada ("Licensor"), for use only under the terms of this License Agreement.

By downloading the Licensed Application from Apple's software distribution platform ("App Store") and Google's software distribution platform ("Play Store"), and any update thereto (as permitted by this License Agreement), You indicate that You agree to be bound by all of the terms and conditions of this License Agreement.

MobiKare when purchased or downloaded through the Services, is licensed to You for use only under the terms of this License Agreement. The Licensor reserves all rights not expressly granted to You. MobiKare is to be used on devices that operate with Apple's operating systems ("iOS" and "Mac OS") or Google's operating system ("Android").

2. SCOPE OF LICENSE

2.1 You are given a non-transferable, non-exclusive, non-sublicensable license to install and use the Licensed Application on any Devices that You own or control.

2.2 This license will also govern any updates of the Licensed Application provided by Licensor that replace, repair, and/or supplement the first Licensed Application.

2.3 You may not share or make the Licensed Application available to third parties, sell, rent, lend, lease or otherwise redistribute the Licensed Application.

2.4 You may not reverse engineer, translate, disassemble, integrate, decompile, remove, modify, combine, create derivative works or updates of, adapt, or attempt to derive the source code of the Licensed Application.

2.5 You may not copy or alter the Licensed Application or portions thereof without prior written consent.

2.6 Licensor reserves the right to modify the terms and conditions of licensing.

3. TECHNICAL REQUIREMENTS

3.1 Licensor attempts to keep the Licensed Application updated so that it complies with modified/new versions of the firmware and new hardware.

3.2 You acknowledge that it is Your responsibility to confirm and determine that the app end-user device on which You intend to use the Licensed Application satisfies the technical specifications.

3.3 Licensor reserves the right to modify the technical specifications as it sees appropriate at any time.

4. MAINTENANCE AND SUPPORT

4.1 The Licensor is solely responsible for providing any maintenance and support services for this Licensed Application. You can reach the Licensor at the email address listed in the App Store or Play Store Overview for this Licensed Application.

4.2 MobiKare Solutions Inc. and the End-User acknowledge that the Services have no obligation whatsoever to furnish any maintenance and support services with respect to the Licensed Application.

5. USE OF DATA

You acknowledge that Licensor will be able to access and adjust Your downloaded Licensed Application content and Your personal information, and that Licensor's use of such material and information is subject to Your legal agreements with Licensor and Licensor's privacy policy.

6. USER-GENERATED CONTRIBUTIONS

The Licensed Application may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality. When you create or make available any Contributions, you represent and warrant that your Contributions comply with all applicable laws and these terms.

7. CONTRIBUTION LICENSE

By posting your Contributions to any part of the Licensed Application, you automatically grant to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions for any purpose, commercial advertising, or otherwise.

8. LIABILITY

8.1 Licensor's responsibility in the case of violation of obligations and tort shall be limited to intent and gross negligence. Only in case of a breach of essential contractual duties (cardinal obligations), Licensor shall also be liable in case of slight negligence.

8.2 MobiKare Solutions Inc. is a technology platform and is not a service provider. We are not liable for the quality, safety, legality, or any other aspect of the services performed by independent contractors.

8.3 MobiKare is not liable for any loss or damage to vehicles or personal property arising from services booked through the application; the Independent Provider is solely responsible for such damages.

8.4 MobiKare is not liable for service delays, cancellations, or inaccuracies caused by independent providers, traffic conditions, GPS signal interruptions, or other factors outside our direct control.

9. WARRANTY

9.1 Licensor warrants that the Licensed Application is free of spyware, trojan horses, viruses, or any other malware at the time of Your download. Licensor warrants that the Licensed Application works as described in the user documentation.

9.2 No warranty is provided for the Licensed Application that has been unauthorizedly modified, handled inappropriately or culpably, or combined or installed with inappropriate hardware or software.

9.3 You are required to inspect the Licensed Application immediately after installing it and notify MobiKare Solutions Inc. about issues discovered without delay. The defect report will be taken into consideration if it has been emailed within thirty (30) days after discovery.

10. PRODUCT CLAIMS

MobiKare Solutions Inc. and the End-User acknowledge that MobiKare Solutions Inc., and not the Services, is responsible for addressing any claims of the End-User or any third party relating to the Licensed Application, including product liability claims, claims that the Licensed Application fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar legislation.

11. LEGAL COMPLIANCE

You represent and warrant that You are not located in a country that is subject to a US Government embargo, or that has been designated by the US Government as a "terrorist supporting" country; and that You are not listed on any US Government list of prohibited or restricted parties.

12. CONTACT INFORMATION